Customer Success and Customer Support are two different components to a customer’s journey at any business. The customer journey begins the moment a customer first
The start and ending of any project can be the most intimidating part. Building and launching a website is no exception. So it’s important that
The potential of embedded insurance is immeasurable. This alternate distribution model can provide ease, efficiency and convenience for consumers. We’re deep diving into how embedded
In the past couple years, conversations about the death of social media have been ever present – especially when it comes to discussions about social
Like many professionals today, salespeople have had to pivot their practices and routines to adapt to the new realities of society. In-person meetings and conferences
We’ve noticed a trend: it seems that when small, local agencies hear the word “insurtech,” they may automatically assume that it’s not meant for them.
Having a website for your agency is a necessity. (See: 5 Things Every Agency Needs for Marketing) This is important, but it isn’t enough, you
A great sales representative goes beyond just mastering the typical tips and tricks of being an effective salesman. A great sales representative recognizes what personal