Underwriting and serving Commercial Lines customers is complex and time consuming. A recent study by Accenture points to the demands for self-service option among both agents and their customers. But with each Carrier having [...]
Is the insurance industry facing a looming talent shortage? Between aging employees and a lack of interest from millennials, it seems inevitable that the industry is on the verge of an employee crisis. By 2020, 400,000 employees plan to retire from the insurance industry, leaving companies and agencies wondering how they will get by.