Tarmika Application Status: Fully Operational Amidst Global IT Outage

Defining Customer Success (+ Why It’s So Important)

Defining your customer success strategy begins after you’ve evaluated your current customer service initiatives through the lens of your customer journey.  Customer Success processes look different at every company, but the goal of these processes remain the same: help their customers be successful with both the product and the company as a whole. 6 reasons […]